wheelfire.com Consumer Complaints All Reviews

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wheelfire.com Reviews

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  • Bad customer service! New buyer



    on the wheelfire website I entered my car details, the size tires and rims I wanted and the color(chrome). 25 Options appeared for my car. after hours cutting and pasting rims to a photo of my car...I found and purchased the perfect rims for me. 3 day later I get a call that my rims are not in stock and It will that 6 weeks to get them, I asked which rimes are in stock so I can choose something else....2 out of 25 was in stock and i wouldn't take any one of them for free! had to goto a bigger rim to find something i could live with and payed more money.no, i'm sorry for the... More...
    (Delivery Services)
    meandmyboo's Picture   meandmyboo    0 Comments   Comments
  • wheelfire.com is terrible!



    I ordered new rims and tires for my car on April 11th. A few days later, jai called me and told me that they were on back order, so it would take 3 weeks for me to get my product. Which I was okay with, I understand that products get back ordered. Well, 3 1/2 weeks go by and I hang heard anything from them so I called them again. A different gentleman told me that jai was wrong and the initial order said 4 weeks, so whatever, that would just be a few more days. FIVE weeks go by (total) and I don't have my products! So I called again and they said May 27th they would be shipped to me.... More...
    (Shopping, Chain Stores)
  • Waiting for 1 rim.



    Wow, I'm sorry I didn't read these reviews about wheelfire before I made a single purchase of a millennium wheel for my Mercedes Benz. I ordered my wheel 7 days ago. I call the company and a wheelfire rep proceeds to tell me that the rim was being shipped out today (a week after I placed my order). He says when they get the rim, they'll ship it to me. Huh?????? What the hell is that????? I complained that was told that my rim would be delivered in a week. I got silence. I also got a very bad feeling about this company!!! I'm used to TireRack which has great... More...
    (Online Shopping - Sponsored by AMAZON.COM)
    Jess425's Picture   Jess425    0 Comments   Comments
  • Forget Wheelfire.com



    This is by far the worst site I have ever made the mistake of shopping on. The wheels I ordered were out of stock. I had to call in another day to find this out when I asked where my tracking email was. They promised 7-10 business days for the wheels to make it to my door. Well, that didn't happen, it took 3 weeks. They didn't even care that the wheels took so long and told me that they can't guarantee the shipping will be the same as what the site says. The site has guarantees all over it. Why would you put up false guarantees? So finally 3 weeks later I receive my wheels... More...
    (Internet - Sponsored by DIRECPATH)
    mtwallace85's Picture   mtwallace85    1 Comments   Comments
  • wheel fire service



    i must say that i had a very bad experience with wheel fire...i ordered my wheels on 6/28 and when you it confirm it says 3-5 business days for delivery...i am now going on two weeks..they didnt tell me they were out of stock or anything...when i recieve my wheels they better be balanced and mounted with out a scratch or they are going back no questions asked More...
    (Miscellaneous)
    jjgaunts87's Picture   jjgaunts87    0 Comments   Comments
  • wheelfire.com WORST service



    These people are the worse company i have ever dealt with. I order a set of wheels from wheelfire.com and i wait about a week because i had'nt heard anything from them in reference to my wheels, they tell me that the wheels were not available this happen a total of 3 times. After dealing with their customer service for weeks i finally find a set of wheels that they actually have. So i receive my wheels and i was missing all my hardware and the wheels were the wrong color!!! i right away call customer service and they tell me that they can give me a concession if not i have to yet again... More...
    (Online Shopping - Sponsored by AMAZON.COM)
    RidingClean's Picture   RidingClean    2 Comments   Comments
  • worst experience of my life



    So i ordered a set of enkei rpf1's from this so called good company on 5/30/09 its now 6/15 and i still have no wheels on my car. I'm driving around in the summer with my winter studs still on my car. First they tell me the rims are back-ordered after further investigation i find out that the rims were in fact available so they go ahead and order my rims. They took three weeks to get my rims after i receive them it looks like they used a bar with sandpaper to mount my falken azenis on there. I sent back the damaged rims at my own expense to get it done quicker and now i'm... More...
    (Car Dealers, Mechanics, Auto General - Sponsored by HYUNDAI)
    AutoXFreak's Picture   AutoXFreak    1 Comments   Comments


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